Shipping Policy

Order Processing

At Emily’s Wardrobe, every order is carefully prepared to ensure quality and attention to detail.

  • Processing time: 1–3 business days
  • Orders placed on weekends or holidays are processed on the next business day

Once your order is ready, it will be shipped promptly.

Delivery Time

Our estimated delivery time is 5–15 business days, depending on your location.

We work with reliable shipping partners to ensure your order arrives safely.
Once your order has been shipped, you will receive a tracking number via email.

Shipping Costs

We are happy to offer free shipping on all orders — no minimum purchase required.
Your order will be delivered straight to your door at no additional cost.

Placing an Order

Ordering from Emily’s Wardrobe is simple:

  1. Select your favorite items and add them to your cart
  2. Proceed to checkout and confirm your shipping details
  3. Complete your payment through our secure, SSL-encrypted system
  4. Receive your order confirmation by email

Delays & Availability

While we aim to deliver your order as quickly as possible, delays may occasionally occur due to:

  • High demand periods
  • Carrier delays
  • Customs processing

If any delays arise, we will do our best to keep you informed.

Customer Support

If you need assistance or have questions about your order, feel free to contact us:

📧 info@emilyswardrobe.ca

Our team is always happy to help.

Shipping Protection

At Emily’s Wardrobe, we offer optional Shipping Protection for added peace of mind during delivery.

What’s Covered

Lost Packages
If your order is lost in transit or does not arrive, we will send you a replacement at no extra cost.

Damaged Packages
If your order arrives damaged, we will replace the affected items free of charge.

How It Works

  • Add Shipping Protection at checkout
  • Contact us within 7 days of delivery (or expected delivery)
  • Provide:
    • Tracking details (for lost items)
    • Photos (for damaged items)

Once approved, we will arrange a replacement as quickly as possible.

Not Covered

Shipping Protection does not apply in the following cases:

  • Incorrect or incomplete shipping address provided by the customer
  • Packages marked as delivered but lost or stolen afterward
  • Delays caused by shipping carriers or customs